Sr. EFT and Item Processing Specialist - (785)

We are a bank that strives to be the premier financial partner to our customers in our market segment, and to assist our customers in reaching their financial goals and dreams. We have Integrity in everything we do. We have strategic, effective leadership that inspires everyone around us. We hire exceptional employees who are the most important asset to drive our success. We provide extraordinary service to our customers, both internally and externally.
We are celebrating our 55th anniversary in April of this year, as the first Chinese-American bank in Southern California to now a full-service bank covering nine states and having overseas presence in Asia.
We are CATHAY BANK - www.cathaybank.com
Performs work in a centralized operations environment, under supervision and following established policies and department procedures. Provides back office support associated with inclearing check signature and item verification, return deposit items, inclearing and ACH exception item and nonpost item processing, ACH stop payments, unauthorized transaction claims and NOCs, and branch and remote deposit item processing, and treasury reclamations, including the following functional duties:
1. Review daily inclearing items and signatures, including multiple signature items, for irregularities, validates to Bank records and decisions items for payment or for further review and validation.
2. Process daily ACH exception items, ACH stop payment and unauthorized ACH transaction claim requests, NOCs and Treasury Reclamations.
3. Process incoming and outgoing large dollar return item notifications.
4. Assist with researching and responding to EFT and check related inquiries from branches,
departments and management.
5. Interface with external item processor regarding check transaction, scanning, statement rendering or other related item processing issues and with FRB and external ACH processor for ACH processing issues.
6. Assist with setting up and testing image scanner services for new branches.
7. Perform processing, validations and/or distribution for return deposit items, return and hold mail, remote deposits, and other functions.
8. Responsible for balancing end of day transactions.
Minimum qualifications/requirements:
Education: Associate degree preferred. Continuing education, including courses and seminars pertaining to ACH and check clearing processes and regulations preferred.
Experience: Minimum of three to five years of experience with item processing and ACH processing in a financial institution.
Skills/Ability: Excellent organizational, analytical, problem solving and time management skills. Ability to recognize irregular or suspicious transactions when reviewing items for processing. Good math skills. Thorough knowledge of state and Federal regulations pertaining to processing and returns of check and ACH items. Ability to communicate effectively verbally and in writing. General knowledge of various computer software applications, including Word, Excel and basic MS office. PC literate and 10-key by touch.
It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures. From time to time, employees may be assigned tasks or duties as deemed appropriate by their supervisors. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibility, duties and skills required of personnel so classified.

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